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Habitat Greater Ottawa COVID-19 Update

EFFECTIVE: April 8, 2021

Dear valued Habitat Greater Ottawa supporters,

As we try to navigate through the uncertainty of COVID-19, we want you to know that we are taking all the necessary precautions to keep our staff, customers, volunteers and homeowners protected. Safety is our top priority and we take this outbreak seriously.

Following Ottawa Public Health’s recommendations, Habitat Greater Ottawa is taking the following measures to help manage any potential risks associated with this outbreak

As of March 16, 2020 the Habitat Greater Ottawa office closed until further notice. Staff are being supported to work remotely and will remain available via email during this time. 

We are currently not accepting any new ReStore or Build volunteers. All office volunteer openings will be done remotely. You are welcome to complete a volunteer application in the meantime, and we will get in touch once volunteer services have resumed. Check back for updates. Thank you for your understanding. 

In order to keep our operations moving forward to provide families with safe, stable and affordable housing, our Leacross Landing and Titus Landing build sites remains open. All staff and current homeowners have been asked to practice social distancing, self-isolation and safe hygienic practices as warranted in accordance with the City of Ottawa’s Public Health guidelines found HERE.

In compliance with the provincial government, effective April 8, 2021 our two ReStore locations at 768 Belfast Road and 3 Iber Road will be operating with curbside pickup services only. Our online ReStore will continue to be available to you anytime at Please note that all public donations drop offs and pickup services are suspended until further notice. 

We continue to closely monitor the evolving COVID-19 situation and will update you should there be any changes and when we re-open.

Habitat Greater Ottawa could not provide the services that we do without your support of our ReStores. We thank our valuable customers, donors, staff and volunteers for your contributions and look forward to continuing to serve the Ottawa community as soon as it is safe to do so.

All third party events have been cancelled or moved online until further notice. Please subscribe to our Newsletter to stay up to date on Habitat Greater Ottawa build updates, news and online events. 

Five Habitat for Humanity Greater Ottawa families celebrate (virtually) having a new safe and affordable place to call home


When: Video release August 20, 2020
Interviews available week of August 24, 2020.

Where: On all Habitat Greater Ottawa social media platforms

Ottawa, ON (August 20, 2020) – Habitat for Humanity Greater Ottawa is thrilled to (virtually) celebrate the completion of five townhomes in Orléans. The dedication of these homes brings Habitat Greater Ottawa‘s Leacross Landing build, a 16-unit townhome development in the city’s east end close to completion, with the final four homes to be built by the end of the year.

Like many public events around the City of Ottawa, COVID-19 disrupted plans to celebrate with Habitat families in person. In place of its usual celebratory dedication ceremony including the passing of the keys to the families, Habitat Greater Ottawa will instead release a Virtual Key Ceremony video welcoming its newest Habitat homeowners. The video features interviews with the new Habitat homeowners as well as Habitat Greater Ottawa staff, volunteers and dignitaries such as City of Ottawa Mayor, Jim Watson and Ottawa City Councillor for Orléans Ward, Matthew Luloff.

Click here for an exclusive preview of Habitat Greater Ottawa’s 2020 Virtual Key Ceremony.

“COVID-19 has shown us the critical need for safe and affordable housing here in Ottawa,” says Alexis Ashworth CEO, Habitat Greater Ottawa. “For many families in Ottawa, ‘sheltering in place’ is a difficult reality as they are living in unsafe or inadequate housing. By continuing to increase the number of homes Habitat builds, more local families will have access to safe, stable and affordable housing.”

“As Mayor of the City of Ottawa, I want to congratulate all the families that will be receiving the keys to their new home through Habitat Greater Ottawa at the virtual key ceremony,” says Mayor Jim Watson. “Now more than ever, as we continue to fight the spread of COVID-19 in our community, the benefits of living in a safe, affordable home are exponentially higher. It’s thanks to a strong partnership between the City and Habitat Greater Ottawa that individuals and families can become strong, stable and self-reliant through affordable home ownership.”

“Happy, healthy and safe communities start at home,” says Matthew Luloff, Ottawa City Councillor for Orléans Ward. “Habitat for Humanity Greater Ottawa makes an invaluable contribution to housing in our City by providing families with safe and affordable homes. Orléans is a place for everyone. I am so happy to be able to welcome five additional families to our community. I know these families will enjoy a lifetime of friendships and memories here.”

Hear from a few of our new Habitat homeowners:

“My family is so overjoyed at the opportunity to own our home,” says Said Naya, Habitat Homeowner. “My boys are so excited; they ask me every day when we are going to move into the new house! We can’t wait to feel safe when we are at home. I want a place where my children have room to play their sports and I want a place that we can proudly call our own.”

“I look forward to freeing myself from the stress that comes with living in our current neighborhood and all the maintenance problems in our home,” says Fadumo Ahmed, Habitat Homeowner. “Working with Habitat for Humanity will allow us to take control of our home and our lives. I am excited to work hard for a positive change and a fresh start for my family.”

“In the end, it all comes down to my son who is the most important person in the world to me,” says Isabelle McAusland, Habitat Homeowner. “I want him to have that feeling of growing up in a safe neighbourhood and the love of community where he can go out and play with friends and not have to worry about whether or not he’ll have a stable place to live.”

Full family profiles and photos are available at

Habitat Greater Ottawa could not build without the support of the community, volunteers and sponsors. Thank you to the Leacross Foundation, City of Ottawa, Red Roof Foundation, Urbandale Corporation and Exit Realty for their generous sponsorship of this development. 


For more information, or to arrange an interview please contact:

Kristen Holinsky

Director of Operations and Communications

Habitat for Humanity Greater Ottawa


About us:

With the help of local Habitat families, donors, community partners and volunteers, Habitat for Humanity Greater Ottawa builds affordable homes that provide a solid foundation for local families.

Habitat Greater Ottawa’s homeownership program offers more than just housing; it sets families up to be successful homeowners who are invested in their homes and in their community. The benefits of owning a long-term stable Habitat home are many. They include reduced reliance on social housing and food banks, better educational, financial and employment outcomes and improved health and overall wellbeing for families.

With over 55,000 Ottawa households living on low income, and with a 5-year average wait time to access social housing in our city, the need for affordable housing is only growing. Over the past three years, Habitat Greater Ottawa has transitioned from a builder of single-family homes to a developer of communities. By increasing the number of homes we build, we can provide more families with the opportunity to thrive.